Frequently Asked Questions
Where is Haven at The Mutual Building Located?
Haven is located in the heart of downtown Covington, Kentucky, just minutes from downtown Cincinnati. Situated in the historic Mutual Building, Haven places guests within walking distance of local restaurants, bars, shops, and entertainment venues, while offering convenient access to major attractions throughout Northern Kentucky and Cincinnati.
Address: 629 Madison Ave,
Covington, KY 41011
What time is check-in/check-out?
Check-in time is at 4pm, check-out time is at 11am.
Is parking available?
Guests staying at Haven at The Mutual Building have convenient access to both valet and self-parking options during their stay.
Valet parking is available at Hotel Covington, conveniently located across the street on Madison Avenue. Overnight valet is $30 per vehicle, per night Self-parking is available at the nearby City Center Parking Garage located on 7th Street, just a short walk from the property. Parking fees are paid directly to the garage, and rates may vary.
Wifi and Streaming
Stay connected throughout your visit with complimentary high-speed Wi-Fi. Each suite is also equipped with a smart television, giving you access to your favorite streaming services and entertainment options.
Do the suites include a kitchen?
Enjoy the convenience of a fully equipped kitchen designed to make your stay feel more like home. Each suite is thoughtfully stocked with quality cookware, utensils, and the kitchen essentials you need to prepare meals, brew your morning coffee, mix your favorite beverages, or simply enjoy takeout in comfort.
Are cleaning service provided?
Each suite is professionally cleaned and prepared prior to your arrival to ensure a comfortable and welcoming stay. For longer stays, a full housekeeping service is provided every five days. Additional housekeeping services can be arranged upon request for a fee. Please contact our team before or during your stay to make arrangements.
Is there in-room laundry?
Yes. Each suite includes a private washer and dryer for your convenience, along with complimentary laundry essentials to help you feel at home during your stay.
What is there to do in Covington?
Haven at The Mutual Building places you in the heart of one of the region's most vibrant neighborhoods, with easy access to all that Covington has to offer and just minutes from downtown Cincinnati. Explore local favorites along Mainstrasse Village, enjoy award-winning restaurants and cocktail bars, catch a sports game, or stroll across the historic Roebling Suspension Bridge.
Popular nearby attractions include the Cincinnati Riverfront, Great American Ball Park, Paycor Stadium, TQL Stadium, Newport on the Levee, the Cincinnati Art Museum, Findlay Market, and the Cincinnati Zoo & Botanical Garden. Guests will also find a variety of local shops, breweries, live entertainment venues, and seasonal events just minutes away.